This post is to help guide you through configuring your servers to properly receive and send communications and data to our backup infrastructure. This post should be read following the download and installation of the clients, which can be found at Donet READY! Backup Clients Page The following information can help guide you through setting up the Avamar Client for your infrastructure.
Activating your client
Once the initial setup is complete all you have to do to activate the software is within the Avamar client (Blue A in Windows notification area). Click Actions and Activate. Enter in the following:
Administrator Server Address: node01.avamar.donet.com
Client Domain: Provided by systems administrator or leave blank
Setting up the Avamar Client behind NAT
If your client is NATed there are additional steps that need to be done so that the system can be backed up properly. The reason these steps are necessary is because when your client registers with our backup infrastructure, it provides it with the IP address currently assigned to it. If the server is NATed, the IP address it provides will be a non-routable IP from the Avamar grid. To fix this problem, you must provide Donet administrators with the IP address of you firewall rather than your client. Additionally you must setup port translations/forwarding to allow incoming traffic from our backup infrastructure to your client machine.
Avamar is dependent upon two way communications. The client must be able to initiate conversations with the server and the server must be able to initiate conversations with the clients. This means that for each client inside of the NAT we will need to forward a specific port just for their communications. When a client registers with Avamar it uses the default data communications port, which is port 28002. So by default the first client behind a NAT device should have port 28002 forward to them. The second device should have the next sequential port added to it, and so on. The chart below illustrates how a NATed network should be setup with multiple clients.
|Device Number||External IP Address||Incoming Port||Destination NAT IP||Destination Port|
|1||Firewall Public IP Address||28002||192.168.1.3||28002|
|2||Firewall Public IP Address||28003||192.168.1.4||28002|
The system administrators at Donet will be able to walk you through the rest of the process by obtaining your dataset and configuring your backups from our backup infrastructure.
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