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Emergency Maintenance Notification – April 9, 2011

Posted on April 8, 2011 by Mike Bartz0 Comments

Donet network administrators will be performing emergency maintenance starting at 6:00 AM EST on Saturday (04/09/2011) with an anticipated completion time of 6:15 AM EST on Saturday (04/09/2011)

Our Network Administrators will be making a code update on a router that provides Express, T1 and ADSL services for many customers. This is being done to fix an performance issue that is affecting some of our customers. The following services will be affected:

– Ethernet Express
– Ethernet Express Plus
– T1 lines, except those in Kettering and Springfield
– Traditional ADSL lines

The following services will NOT be affected:

– Regional Ethernet (fiber)
– Ethernet Express Metro
– Ethernet Express Wireless

During this upgrade window, these services will either be slower or inaccessible. We expect this outage to last for only a few minutes.

Donet performs regularly scheduled maintenance to ensure the security, performance and reliability of the services we provide to our customers. We regret any inconvenience our scheduled maintenance activities may cause to our customers. If you have any questions or concerns, please contact the Donet Technical Support Team at (937) 226-6896.